Delete your Settlement Sidekick account

You can delete your account and the data we keep about you at any time, in the app or by email.

Delete it in the app

1. Open the Settlement Sidekick app.
2. Tap More at the bottom of the screen.
3. Tap My info.
4. Tap Delete my account.
5. Tap Yes, delete my account to confirm.

The app deletes your account on our server, then clears its data from your phone and signs you out. If the app can’t reach our server, it shows an error and nothing is deleted. Try again when you are online.

Delete it by email

Can’t use the app? Email support@hutchesonlabs.com from the email address on your account, with the subject “Delete my account.” We will delete the account linked to that email and reply when it is done.

What is deleted

• Your profile: name, email, ZIP code and payout choice.
• Your saved claims and the answers you gave for them, including your typed name on any claim statement and any confirmation numbers.
• Your access record and your referral code.
• Your device sign-in.
• Working copies of your claim data on our systems.
• Everything the app saved on your phone.

Most data is deleted as soon as you confirm. A few stored copies can take a short time to clear everywhere.

What is kept

• Claims already filed. A claim already filed with a settlement administrator can’t be recalled. The administrator keeps that information under its own privacy practices.
• A friend’s referral. If you joined with a friend’s referral code and the referral already counted, their referral record stays. Your user ID and network details are removed from it and replaced with a one-way code.
• Logs and backups. Our hosting provider’s request logs and our system backups are not cleared by account deletion.

Questions

Email support@hutchesonlabs.com. See our Privacy Policy for more.